At a high-level, digital transformation (DT) is a change process in which value is created.
Digital transformation refers to the use of digital technologies to fundamentally change how an organization operates and delivers value to its customers. It involves the integration of digital technology into all areas of a business.
Digital transformation can take many forms and can be applied to a wide range of industries and business functions. It can involve the use of technologies such as artificial intelligence, the Internet of Things (IoT), cloud computing, and big data analytics to automate and optimize business processes, improve customer experiences, and drive innovation.
Digital transformation can also involve the adoption of new business models, such as subscription-based or on-demand models, and the use of digital channels to reach and engage with customers. It is a holistic process that involves the entire organization, from the C-suite to front-line employees, and requires a culture of continuous learning and experimentation.
Simply Put Digital transformation is the novel use of digital technology to solve traditional problems.